Shipping and delivery

Shipping & delivery policy

Shipping cost

Juli will always ship free, no matter which subscription is purchased.

Shipping timeframes

For new subscribers:

Your first box will be processed and shipped out to you within 1 - 5 business days after filling out your profile. Please allow for additional time after your box has shipped for it to arrive at your doorstep. This will vary depending on your location (see table below).

For existing subscribers:

Your next box will ship in the next quarter (3 months after your last box was received). For example, If your first box was purchased in January, your next box will arrive in April. If you received your last box in July, your next box will be delivered in October.

We endeavour to ship boxes as close as possible towards the start of the month, but please be patient with us as we sometimes have large volumes of deliveries and may experience delays. 

Delivery lead times:

Your location Shipping time
NSW 2 - 5 business days
VIC 2 - 5 business days
ACT 3 - 6 business days
QLD 2 - 14 business days
SA 3 - 7 business days
WA 5 - 11 business days
TAS 3 - 7 business
NT 4 - 15 business days

All deliveries ship via Australia post and tracking numbers are provided.

International shipping

Unfortunately International Shipping is not available at this time. If you'd like to see Juli in another country, feel free to send an email to julicustomers@gmail.com and we'll note that down for our future plans!